Hydrix Plumbing had no website. Customers searching for emergency plumbers in Reading at 2am were finding competitors instead. They needed a professional site that worked as hard as they did — fast loading, mobile friendly, and built to convert panic into phone calls.
We designed a full website with emergency-focused messaging, a 24/7 call button, service pages, customer reviews, an about story and a contact form — all delivered in five working days, on a fixed £250 fee.
Burst pipe at 2am? Boiler out cold? A real engineer answers the phone, gives you a flat-rate quote, and is at your door in under 60 minutes — anywhere in Reading, Berkshire.
Caversham Road · 1.4 mi away
From a 2am burst pipe to a full bathroom refit, our engineers handle the whole job — quoted up front, finished on time.
Burst pipes, blocked drains, no hot water. Engineer at your door in under an hour, day or night.
24/7 · AVG. 60 MINServicing, breakdowns and full installs. Worcester, Vaillant, Ideal — Gas Safe Registered.
GAS SAFE · 10-YR WARRANTYAcoustic and thermal leak tracing. Find the problem without ripping out your floors.
NON-INVASIVE · FROM £180Full re-fits and refreshes. Tiling, suites, showers — all trades managed by one team.
FREE SURVEY · FIXED QUOTENo call-centres, no surprise charges. Just a small Reading-based team that picks up the phone and gets the job done.
Our two vans are stationed in Caversham and Tilehurst. We know the streets, the quirks of the old terraces, and we'll be there before a national chain has even logged your call.
Average emergency response in 2025: 47 minutes. We staff a real engineer overnight — no answering service, no triage queue, no "we'll get back to you" when your kitchen's flooding.
Every engineer is Gas Safe Registered and CIPHE qualified. £5 million public liability cover, 12-month workmanship guarantee, and a written quote before any spanner touches a pipe.
Family-run, two vans, one number — no middlemen.
Hydrix was started in a Tilehurst garage in 2016 by Mark Hawthorne — a third-generation plumber who got tired of working for big firms that put paperwork ahead of people.
Ten years on, we're still small and proud of it. Mark, his son Jamie, and a tight team of three engineers cover every job between us. That means when you call, you're talking to the person who'll actually turn up.
We quote flat rates, we tidy up after ourselves, and we don't leave until you're happy. Simple as that.
"Called Hydrix at 11pm with water pouring through my kitchen ceiling. James was on the doorstep in 35 minutes, fixed the leak from the bathroom upstairs, and even mopped the floor. Won't use anyone else."
"Boiler died on the coldest weekend of the year with two small kids in the house. Mark came out on a Sunday morning, diagnosed it in ten minutes, and had a new Worcester fitted by Tuesday. Honest pricing, no fuss."
"Had three quotes for a full bathroom refit — Hydrix were the most reasonable AND the only ones who actually showed up to survey. Brilliant work, finished on the day they said, and Jamie even helped me move the old vanity unit out."
For emergencies, call us — we always answer. Otherwise drop us a quick line and we'll come back within the hour during the day, or first thing in the morning.
We'll ring you within the hour.
How urgent is it?
Brief on Monday, live on Friday — delivered on time.
Fixed price, no surprises. One-off payment, no agency markup.
Mobile optimised. Built to convert panic searches into phone calls.
We'll build you a website just like this — personalised for your business, delivered in 5 days, from £250.